Terms of service
User Agreement
By accessing and using TechKodo's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms govern your use of our website and the purchase of products including headphones, keyboards, mice, and smart watches.
Eligibility and Account
You must be at least 18 years old or the age of majority in your jurisdiction to make purchases through our platform. While we do not require account registration for purchases, you are responsible for maintaining the accuracy of your information and ensuring the security of your transaction details.
Order Processing
All orders are subject to product availability and our acceptance. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product information, or problems identified with your payment method.
Limitation of Liability
TechKodo shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services. Our total liability for any claims related to these terms or your use of our services shall not exceed the amount you paid for the products in question.
We are not responsible for:
- Damages resulting from improper use of products
- Technical issues beyond our reasonable control
- Third-party actions or services
- Data loss or corruption
- Product performance issues under normal wear and tear
Intellectual Property Protection
All content on the TechKodo website, including but not limited to text, graphics, logos, images, and software, is the property of TechKodo or its content suppliers and protected by international copyright laws. The TechKodo name and logo are registered trademarks.
User Content
By submitting reviews, comments, or other content to our website, you grant TechKodo a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display such content for promotional and operational purposes.
Prohibited Uses
You may not:
- Copy, reproduce, or distribute website content without authorization
- Reverse engineer or attempt to extract source code from our platform
- Use our intellectual property for commercial purposes without permission
- Remove any copyright or proprietary notices
Refund Policy
TechKodo offers refunds for products that are defective, damaged during shipping, or not as described. All refund requests must be submitted within 30 days of delivery.
Eligibility Requirements
- Products must be in original packaging with all accessories
- Proof of purchase is required
- Products must show no signs of misuse or unauthorized modification
- Personalized or custom products are not eligible for refund unless defective
Refund Process
To initiate a refund, contact our support team at [email protected] with your order details and reason for return. Once approved, you will receive instructions for returning the product. Refunds will be processed to your original payment method within 14 business days after we receive the returned items.
Shipping Costs
Return shipping costs are the responsibility of the customer, except in cases where we shipped the wrong item or a defective product. In such instances, we will provide a prepaid shipping label.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.